Terms and Conditions

Last updated: October 2026

This English version is provided for convenience. In case of doubt, the German version shall prevail.

1. Scope and Landlord

These General Terms and Conditions apply to direct bookings and stays in the holiday accommodations Sunrise Lodge, Sunrise Nest and Sunrise Villa in Dapčevići / Velje Selo, 85000 Bar, Montenegro.

The accommodations are let privately by the landlord:

Martin Pilz
Dapčevici / Velje Selo
85000 Bar, Montenegro
Email: info@sunriselodges.de

“Sunrise Lodges Montenegro” is the name of the holiday property and is not a separate contracting company. The guest’s sole contractual partner is the landlord.

These terms become part of the accommodation contract provided they were made available to the guest before the contract was concluded and were validly agreed.

For bookings via Airbnb, Booking.com or other booking platforms, the terms agreed for the respective booking on that platform or in its booking offer apply. Payment and cancellation terms of these GTC that differ from them do not apply to such bookings.

2. Booking and Contract Formation

Booking Request

A booking request via our website, by email or through other direct channels is initially non-binding.

The accommodation contract is concluded upon our written booking confirmation, for example by email.

We reserve the right to decline booking requests before a contract is concluded.

Booking Confirmation

We endeavour to answer booking requests within 24 hours.

The booking confirmation states in particular the booked accommodation, the period of stay, the number of guests, the agreed total price, the amount of the deposit and the bank details for the transfer.

Minimum Age

Bookings can only be made by adults. The person making the booking must be present for the entire stay unless otherwise agreed.

3. Prices and Payment Terms

Accommodation Prices

All prices are per accommodation and per night unless stated otherwise. All prices are quoted in euros.

Prices may vary depending on the season, length of stay and number of guests. The total price agreed in the booking confirmation is decisive.

Deposit

For direct bookings, a deposit of 30% of the agreed total booking price is payable.

The deposit is to be paid by bank transfer to the bank account stated in the booking confirmation within 7 calendar days of receiving the booking confirmation.

For bookings made less than 30 days before arrival, the deposit is due within 48 hours of receiving the booking confirmation. For particularly short-notice bookings, a different payment deadline may be expressly agreed.

If payment is not made on time, the landlord may withdraw from the contract after a reasonable grace period and in compliance with the legal requirements. The booking is not cancelled automatically because payment has not been received.

Balance

The remaining 70% of the total booking price is payable on arrival in cash or by a payment method agreed in advance.

Final Cleaning

A one-time fee is charged for final cleaning; the amount depends on the accommodation and the booking offer.

The final cleaning fee is shown separately before the contract is concluded and is included in the confirmed total price.

Tourist Tax

The statutory tourist tax is not included in the accommodation price and is collected separately on site, unless it has already been paid otherwise.

The amount depends on the applicable local regulations and any statutory reductions or exemptions.

4. Arrival and Departure

Check-in

Check-in is possible from 4:00 pm. Later arrival is possible by prior arrangement.

Check-out

The accommodation must be vacated by 10:00 am on the day of departure. Different times can be agreed individually.

Key Handover

Keys are handed over in person or as individually agreed.

If keys are lost, necessary and actually incurred costs for replacement or required security measures may be charged, insofar as the guest is legally responsible for the loss.

5. Use of the Accommodation and House Rules

Occupancy

The agreed maximum number of persons must not be exceeded. Overnight stays by persons not registered are only permitted with prior consent. Statutory registration obligations must be observed.

Smoking and Pets

All accommodations are non-smoking. Smoking is permitted only on the designated terraces.

Pets are not permitted unless mandatory statutory provisions require otherwise.

Quiet and Consideration

Guests are asked to help maintain a quiet and considerate atmosphere and not to disturb the rest of other guests or the neighbours.

Shared Areas

The pool, lounge, barbecue area and outdoor kitchen are available for shared use by guests in line with the facilities of the respective accommodation.

These areas are to be used considerately and left clean.

Use of the Pool

Children may only use the pool under the supervision of a responsible adult.

The safety and usage rules displayed on site must be observed. Statutory liability and supervisory duties remain unaffected.

Barbecue Area and Outdoor Kitchen

Care must be taken when handling fire and hot objects while barbecuing. The barbecue area and outdoor kitchen are to be left clean and tidy after use.

Careful Use

The accommodation, its furnishings and the outdoor areas are to be treated with care.

Damage, defects or safety-related deficiencies should be reported as soon as possible.

Additional house rules of the respective accommodation apply insofar as they were validly agreed before the contract was concluded.

6. Liability and Damage

Liability of Guests

Guests are liable for damage they culpably cause in accordance with the applicable statutory provisions.

There is no liability for normal wear and tear or pre-existing damage.

Liability of the Landlord

The landlord’s liability is governed by the applicable statutory provisions.

Mandatory statutory liability claims, in particular for injury to life, body or health, remain unaffected.

The statutory liability rules apply to guests’ personal belongings.

Extraordinary Events

In the event of extraordinary, unforeseeable and unavoidable events, such as natural disasters or official orders, the rights and obligations of both parties are governed by the applicable statutory provisions.

Statutory claims for repayment and damages remain unaffected.

7. Cancellation and Withdrawal

7.1 Cancellation of Direct Bookings

Cancellations must be sent by email to info@sunriselodges.de. The time the cancellation is received is decisive.

High season: 1 June to 30 September

• Up to and including 30 days before arrival: free cancellation. Deposits already paid are refunded in full.
• From 29 days before arrival: as a rule, 30% of the agreed total booking price as cancellation compensation.

Low season: 1 October to 31 May

• Up to and including 14 days before arrival: free cancellation. Deposits already paid are refunded in full.
• From 13 days before arrival: as a rule, 30% of the agreed total booking price as cancellation compensation.

The arrival date determines whether high or low season applies. The cancellation terms applicable to the arrival date apply to the entire booked stay.

Deposits already paid are credited against any cancellation compensation owed. Any amount in excess is refunded.

The cancellation compensation stated applies only insofar as it can be validly agreed under the applicable law. Legally required deductions, in particular for saved expenses or re-letting, are taken into account. The guest may prove that no loss or a significantly lower loss has been incurred.

7.2 Short-Notice Bookings

For bookings made within the applicable chargeable cancellation period, the corresponding cancellation terms apply from the conclusion of the contract.

7.3 No-Show

If the guest does not arrive without prior cancellation, compensation up to the amount of the agreed accommodation price may be claimed, insofar as this is legally permissible.

Saved expenses and income from re-letting are taken into account insofar as legally required.

7.4 Bookings via Booking Platforms

For bookings via Airbnb, Booking.com or other booking platforms, the payment and cancellation terms validly agreed for the respective booking apply.

7.5 Cancellation by the Landlord

If a confirmed booking cannot be fulfilled for a legitimate reason, the guest will be informed without delay.

Payments already made for services not provided are refunded in accordance with the statutory provisions.

Where possible, alternative accommodation will be offered. The guest is not obliged to accept this offer.

Further statutory claims remain unaffected.

8. No Right of Withdrawal

When booking accommodation for a specific period, there is no statutory right of withdrawal. Contracts for the provision of accommodation for purposes other than residential are excluded from the right of withdrawal where the contract provides for a specific date or period (Section 312g (2) no. 9 of the German Civil Code).

Instead, the cancellation terms agreed under section 7 apply, insofar as they are legally permissible.

9. Data Protection and Guest Registration

Guests’ personal data is processed to handle and carry out the booking, for communication and to comply with statutory registration obligations.

Data is passed on to authorities where required by law.

Further information on the processing of personal data can be found in our privacy policy on the website.

10. Final Provisions

Applicable Law

The accommodation contract is in principle governed by the law of Montenegro, insofar as such a choice of law is legally permissible.

Mandatory statutory provisions that cannot be excluded by a choice of law remain unaffected. If you are a consumer habitually resident in a member state of the European Union, the mandatory consumer protection provisions of that state in particular remain unaffected.

Place of Jurisdiction

Jurisdiction is determined by the applicable statutory provisions.

Severability

Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions remains unaffected. Invalid provisions are replaced by the applicable statutory rules.

Individual Agreements

Validly concluded individual agreements take precedence over these GTC.

Contact

Sunrise Lodges Montenegro
Private landlord: Martin Pilz
Dapčevici / Velje Selo
85000 Bar, Montenegro
Email: info@sunriselodges.de
Phone: +382 67739897