Privacy Policy

Last updated: January 2025

1. Data Protection at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on this Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section 'Information about the responsible party' in this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us. This may be data that you enter into a contact form, for example. Other data is collected automatically or with your consent when you visit the website through our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page access).

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

2. Information about the responsible party

The responsible party for data processing on this website is:

Sunrise Lodges Montenegro
25RX+C2F, Dapčevići BB
Velje Selo, Montenegro
Phone: +382 69 8597 51
Email: info@sunriselodges.de

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).

3. Data Processing

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from 'http://' to 'https://' and by the lock symbol in your browser line.

Server Log Files

The page provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: browser type and browser version, operating system used, referrer URL, hostname of the accessing computer, time of server request, IP address. This data is not merged with other data sources.

4. Contact Form

If you send us inquiries via contact form, your details from the inquiry form, including the contact details you provide there, will be stored with us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries directed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if this has been requested.

5. Booking Inquiries

For booking inquiries via our website, we collect the following data: name, email address, phone number (optional), desired accommodation, arrival and departure dates, number of guests, special requests. This data is used to process your booking inquiry and to communicate with you.

The data is stored until your booking is fully processed and beyond to fulfill legal retention obligations.

6. Your Rights

You have the right at any time to:

• Request information about your personal data stored with us and its processing (Art. 15 GDPR)
• Request correction of incorrect personal data (Art. 16 GDPR)
• Request deletion of your personal data stored with us (Art. 17 GDPR)
• Request restriction of processing of your personal data (Art. 18 GDPR)
• Object to the processing of your personal data (Art. 21 GDPR)
• Receive your personal data in a structured, common and machine-readable format (Art. 20 GDPR)

If you believe that the processing of your personal data violates data protection law, you have the right to complain to a data protection supervisory authority of your choice.

7. Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us make our offering more user-friendly, effective and secure.

Some cookies are 'session cookies.' Such cookies are automatically deleted after the end of your browser session. Other cookies remain on your device until you delete them yourself. Such cookies help us recognize you on your next visit.

8. External Services

Supabase

We use Supabase for data storage and processing. Supabase Inc. is based in the USA and is certified under the EU-US Data Privacy Framework.

Google Maps

This website uses the Google Maps mapping service via an API. The provider is Google Ireland Limited ('Google'), Gordon House, Barrow Street, Dublin 4, Ireland.

9. Changes to the Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy. The new privacy policy will then apply to your next visit.